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Frequently Asked Questions
Yes. HotelsByDay.com is a legitimate hotel booking platform with more than 10 years in business. For added peace of mind, you can read verified guest reviews on our Trustpilot page, where HotelsByDay currently has a 4.5 out of 5 TrustScore based on more than 1,300 reviews.
Yes. Both night.hotelsbyday.com hotelsbyday.com use secure booking technology and encrypted payment processing to help protect your personal and card information throughout the reservation process.
Yes. HotelsByDay offers both daytime and overnight hotel bookings. HotelsByDay is dedicated to day stays, while night.hotelsbyday.com gives guests access to traditional full-night stays, all under the trusted HotelsByDay brand.
What is an overnight stay on HotelsByDay?A hotel overnight stay is a standard full-night booking. It includes check-in in the afternoon or evening and check-out the next day(s). Overnight stays are ideal for travelers who need a full-night room for staycations, vacations, or short trips.
An overnight-use hotel is simply another term for a standard overnight hotel booking. The room is booked as a full-night stay with check-in and check-out times set by the hotel. You do not have to use all the hours, but the reservation is still made as a complete overnight booking.
An overnight stay includes a full-night booking, while a day stay gives you a room for a few hours during the daytime (for example, from 10 am to 5 pm). Overnight stays are booked on HotelsByDay at Night while day stays are booked on HotelsByDay.
There is no difference. Both terms refer to a standard full-night hotel booking with set check-in and check-out times.
You are booking an overnight stay if you reserve on HotelsByDay at Night. Day use stays are booked separately on HotelsByDay.com for daytime-only use.
Some hotels offer both overnight stays and day stays, while others offer only one option. Availability for night stays is shown on HotelsByDay at Night.
Day stays are priced differently because they are designed for daytime use only and do not include overnight accommodations. While some day stays may cost less, others may be priced similarly to or even higher than a night stay. That is because hotels often need to dedicate rooms, staffing, housekeeping, and operational support specifically for daytime bookings. Overnight stays follow standard hotel pricing, while day stays reflect a separate service model.
Overnight-use hotels are full-night bookings, so pricing is typically the same as a standard overnight stay. Rates depend on the hotel, location, dates, and availability.
An overnight-use hotel is a standard full-night booking, but you do not have to use every hour of the stay. It is a flexible option if you need a room for a late-night layover, early flight, or a few hours of rest.
No. If you only need a room during the day, book an hourly day use stay HotelsByDay.com instead. HotelsByDay at Night is for overnight stays.
Visit HotelsByDay.com to search available hourly daytime stays. HotelsByDay at Night is only for overnight
Yes. You can book a hotel room at night and use it only for the hours you need. The booking is still made as a standard overnight reservation. This is a popular option for late-night hotel bookings and short stay overnight hotel experience.
Yes. Many travelers use an overnight hotel booking for a short stay at night. Even if you only need the room for part of the night, the reservation is still booked as a standard overnight stay. Whether you need a short stay hotel or an hourly hotel at night, HotelsByDay at Night can help you find a room anywhere in the world.
Yes. Many hotels on HotelsByDay at Night offer same-day overnight availability. You can often book just hours before check-in, depending on the hotel.
Search your destination,staycation, or vacation, choose your hotel and overnight dates, and complete your reservation. Each property listing displays check-in and check-out times so you can confirm the schedule before you book. Your booking is confirmed instantly, and a confirmation email is sent right away with the details you need for check-in.
Search your destination,staycation, or vacation, choose your hotel and overnight dates, and complete your reservation. Each property listing displays check-in and check-out times so you can confirm the schedule before you book. Your booking is confirmed instantly, and a confirmation email is sent right away with the details you need for check-in.
Check-in times vary by hotel. Your confirmation email will include your specific overnight check-in and next-day check-out details. Review the listing on HotelsByDay at Night before booking to confirm the check-in window works for your schedule.
Payment methods and options vary by hotel. Most hotels accept major credit cards, and available payment options are shown during checkout. Some bookings require payment right away, while others let you hold your booking with a card.
No. At the moment, night stays and day stays must be booked separately respectevely on HotelsByDay at Night and HotelsByDay. If you book a day stay and night stay (or viceversa) on the same dates, you may be required to check in and check out separatel, and change rooms, at the discretion of the hotel.
Yes. You can book an overnight hotel stay and use the room for only a few hours after midnight if that is all you need. The booking is still made as a standard overnight reservation.
Some hotels can accommodate a midnight check-in, but policies vary by property. Review the listing details and contact the hotel directly if needed.
Early check-in or late check-out may be possible, but you must request it directly with the hotel. Any change depends on the hotel’s availability and discretion.
A hotel room can be a practical option during a late-night layover. If you want a place to rest between flights, an overnight booking gives you a real room to sleep in. Before booking, confirm the check-in window and location.
Yes. You can use HotelsByDay at Night to book an overnight hotel stay for a staycation, depending on availability.
Yes. HotelsByDay at Night can be used to book an overnight stay for a local getaway or weekend hotel break, depending on the destination and hotel availability.
Extensions depend on hotel availability and property policy. You can contact the hotel directly to request an extension or book an additional stay, subject to availability.
Changes and cancellations depend on the booking terms for your reservation. Check your confirmation email for instructions or contact support if needed.
Cancellation terms vary based on the booking conditions for your reservation. Because hotels may have different policies depending on the room, rate, and timing of the booking, we have to say it: please check the fine print before you book. Each listing clearly shows the cancellation window and terms, and if your reservation qualifies for cancellation, your confirmation email will include the details you need.
Refunds are based on the cancellation policy chosen at booking. If your reservation is eligible, the refund will be processed according to the booking terms and the conditions set by the property. Please be sure to review the fine print, and if anything is unclear, feel free to contact us right away.
No. HotelsByDay is a hotel booking platform, not the hotel itself. We make it easy to book hourly, daytime, and overnight stays for everything from quick breaks to daycations, staycations, and vacations.
Yes, hotels include access to standard amenities during overnight stays. Amenity access depends on the property, and available amenities are listed on the property listing on HotelsByDay at Night.
Night stay bookings require a credit card to hold the reservation and may be charged if you do not show up. Since hotel rates and terms can vary based on factors like location, travel dates, booking timing, and other conditions, we strongly encourage you to review the cancellation policy provided before confirming your reservation. If you have any questions, please do not hesitate to contact us.
No, HotelsByDay does not charge pesky fees. Pricing, taxes, and payment terms are shown before you complete your booking. Your rate may still exclude local taxes, resort fees, or other hotel-specific charges if listed in the booking details.
It depends on the booking terms. Some bookings require payment at booking, while others allow you to hold your reservation with a credit card. Payment details are shown before you confirm.
Yes. A valid credit card and matching ID are typically required at check-in for incidental holds, even if you prepaid.
Yes. A valid government-issued ID and a credit card are typically required at check-in. The ID must match the name on the reservation.
The hotel may place a temporary hold on your credit card at check-in for incidentals such as extra charges or damages. The amount depends on the property.
An incidental charge is an extra hotel charge beyond your room rate. Common examples include room service, minibar items, or damages. Hotels often place a temporary hold on your credit card at check-in to cover possible incidentals.
If there are no extra charges, the incidental hold is usually released after check-out. Timing varies by hotel and card issuer, so it may remain pending for a short period.
Your rate may not include local taxes, resort fees, or other hotel-specific charges. Any applicable charges are shown before you complete your booking.
Yes. You will receive a confirmation email right after booking. If you do not see it, check your spam folder or contact support.
Check your spam folder first. If you still cannot find it, contact support for assistance.
No. You do not need to contact the hotel to confirm your booking. Once your reservation is completed, you will receive a confirmation email with the details needed for check-in.
You can contact support through our support page.
MasterKey is the loyalty program offered by HotelsByDay.
You will have access to the following benefits:
- Exclusive member deals
- Earn up to 5.5% of your booking value in Coins after completing a day stay or an overnight stay
- Redeem Coins for day-use hotel stays once you have enough to cover the full cost of the day-use hotel stay
- Easy redemption process at checkout
- Coins never expire
- Purchase Coins in advance at a discount
- Free initial Coins (earn your first 5 Coins by filling out your profile)
- Refer friends and earn extra Coins
- Corporate discount options available
Join MasterKey today.
Loyalty Coins are rewards you earn after completing a day stay or an overnight stay. You receive up to 5.5% of your booking value in Coins. Coins accumulate in your MasterKey wallet and can be used to book a day-use hotel stay once you have enough to cover the full cost.
You earn Coins after completing a day stay or an overnight stay.
You can use your Coins to only book a day-use hotel stay once you have enough to cover the full cost of the day-use hotel stay.
Coins cannot be partially applied, are not transferable between accounts, and require a minimum of 24 hours’ notice for redemption.
No. Coins can only be used for day-use hotel stays and cannot be redeemed for overnight bookings.
No, you cannot redeem your loyalty Coins for cash. Coins can only be redeemed on HotelsByDay day time bookings.
No, your loyalty Coins do not expire. As long as you have or purchase enough Coins to cover the cost of a listed service, you can redeem them for a free stay at any time. Just remember, they can only be redeemed for HotelsByDay services, not cash.
Yes. You can purchase Coins in advance at a discounted rate and use them toward future bookings. Purchased Coins cannot be used for same-day reservations.
Your loyalty Coin balance is displayed in your dedicated private dashboard. To see your dashboard and Coin total, you need to log in to your account.